Troubleshooting SIM Cards

Run diagnostics for the SIM card to view points of failure.

Procedure

  1. In the left navigation pane, select Connectivity.
  2. In the Connectivity page, click the SIM card to troubleshoot.
    The SIM card summary page shows details about the SIM card, including any alerts associated with the SIM card.
  3. Click Run Diagnostic.
    The Troubleshooting window shows the states of connectivity, including the points of failure and success, for the SIM card.