SIM Card Life Cycle

The following diagram displays the different states of the SIM card life cycle.

  • Ready
    • Unless otherwise specified when ordering, Ready is the default state for new SIM cards.
    • When a minimum amount of data is passed on the SIM card, Ready transitions to Activated.
    • Ready is a system state, and is not user-configurable.
  • Activated
    • Until the SIM card is in the Activated state, there is no billing.
    • The Activated state allows the SIM card to pass data (subject to the associated rate plan).
    • You can customize this state.
  • Deactivated
    • In the Deactivated state, the SIM card is no longer provisioned to pass data.
    • You can customize this state.
  • Purged
    • Once the SIM card is in the Purged state, the SIM card cannot be reused.
    • The Purged state is configurable by administrators only.
  • Suspended
    • When the SIM card exceeds the data usage of its associated plan, it is suspended.
  • Not Available
  • The Not Available state indicates an error with communication between the service provider and the SIM card.

    If the Not Available state persists, contact support.