Overview

As an operator, you can use the Work Queue module for maintaining a list of operations that you must perform, and report the status of completion of each operation.

Each row in the work queue represents an operation to be performed. By default, the work queue contains the operations in which at least one serial number is currently clocked on by you. You can add additional operations that are ready or in progress to the work queue.

Using the Work Queue module, you can perform the following tasks:

Add a list of operations to the work queue.
View a list of operations that are available.
Clock on and off a serial number.
Specify the number of BOM items consumed for each serial number.
View the status of an operation.
View a list of documents related to an operation.
Provide quality variables data for each serial number.
Specify whether you have completed working on a serial number.

About Work Orders, Operations, and Serial Numbers

A work order is a request to manufacture a certain quantity of products in a given time. It contains information on the model, route, and quantity of a product that must be manufactured. Work orders are either created in Route Management or imported into Plant Applications using the Enterprise Resource Planning (ERP) scheduler and import services.

To manufacture each type of product, a sequence of activities must be performed. Each task or a set of tasks is called an operation. Operations can be defined either in the route using the Route Management module or in the work order that you import from an ERP system.

The quantity of the product to be manufactured determines the number of serial numbers that are created.

Work Orders, Operations, and Sequence Numbers in a Motor Manufacturing Unit

Suppose you want to manufacture the following motors:

3 motors of model A
2 motors of model B

The following table provides the work orders, operations, and serial numbers for the plan.

Work Order Number	Work Order Description	Operations	Serial Numbers
W.O 1	To manufacture motors of model A	Shell turning Rotor assembling End shield assembling Painting	W.O.1_S1 W.O.1_S2 W.O.1_S3
W.O 2	To manufacture motors of model B	Shell turning Rotor assembling End shield assembling	W.O.2_S1 W.O.2_S2

Suppose Operator 1 wants to work on the shell turning operation for the two types of motors. Operator 1 can clock on the following serial numbers.

Work Order Number	Operation	Serial Number
W.O 1	Shell turning	W.O.1_S1
W.O 1	Shell turning	W.O.1_S2
W.O 1	Shell turning	W.O.1_S3
W.O 2	Shell turning	W.O.2_S1
W.O 2	Shell turning	W.O.2_S2

Suppose Operator 2 wants to work on the rotor assembling operation. When Operator 2 logs in to the application, the work queue displays the rotor assembling operation only after the shell turning operation has been completed for at least one serial number.

About the Status of a Serial Number and an Operation

The status of an operation indicates the progress of work for the operation.

The status of a serial number indicates the progress of work on the serial number for that specific operation. For example, suppose a work order includes performing operations 1 and 2. If operation 1 has been completed for a serial number, the status of the serial number for operation 1 is complete. If operation 2 is yet to begin on the same serial number, the status of the serial number for operation 2 is ready.

In the Work Queue module, the status of a serial number or an operation is automatically determined and displayed with a color-coded indicator. The following table provides a list of status indicators defined for a serial number and an operation.

Status	Description for a Serial Number	Description for an Operation
Not ready	Indicates that the serial number is not available for you to clock on (for example, the job is still undergoing the previous operation).	Indicates that none of the serial numbers is available for you to perform the operation.
Cancelled	Indicates that the work for the serial number has been cancelled. This happens if a defect has been created for the serial number, and the disposition provided in NCR Management is Scrapped.	Not applicable
Ready	Indicates that the serial number is available for you to perform the operation.	Indicates that at least one serial number in the operation is available for you to perform the operation, and the operation is not in progress for any of the serial numbers.
Clocked on by you	Indicates that the serial number is currently clocked on only by you.	Indicates that at least one serial number in the operation is currently clocked on by you, and none of the serial numbers in the operation are clocked on by others.
Clocked on by another user	Indicates that you have clocked off the serial number.	Indicates that you have clocked off the serial numbers in the operation.
Clocked on by other users	Indicates that you have clocked off the serial number, and other users have either clocked on or clocked off the serial number.	Indicates that multiple other users have clocked on or clocked off the serial numbers in the operation, and you have not clocked on any of the serial numbers in the operation.
Clocked on by you and other users	Indicates that the serial number is currently clocked on by you and other users.	Indicates that the serial numbers in the operation are currently clocked on by you and other users.
Clocked on by other users in the past	Indicates that the serial number was clocked on in the past, but is now clocked off.	Indicates that at least one serial number in the operation was clocked on in the past by others, but is now clocked off, and, currently, no serial number in the operation is clocked on.
On hold	Indicates that the serial number is on hold. This status indicator appears if a defect has been created for the serial number. After the defect is closed, the status is changed to in progress.	Not applicable
Complete	Indicates that the serial number is complete.	Indicates that the operation is complete (that is, all the serial numbers in the operation are either complete or scrapped). Note: When an operation is complete, it no longer appears in the work queue.

About BOM Items

The bill of materials (BOM) is a list of formulation items required to manufacture a product. In the Work Queue module, you can access a list of BOM parts or items associated with an operation within a Production Unit and consume them during production. A BOM item is represented by the BOM part number.

The color of a row in the list of BOM items indicates the requirement type and the consumption status of a BOM item as described in the following table.

Color	Description
Pink	Indicates that the BOM item is mandatory to complete an operation. When you select a mandatory BOM item, the page containing the item details and consumption history displays the MANDATORY label. To complete an operation, you must consume all the mandatory BOM items in the operation. The BOM section displays the quantity of mandatory BOM items required to complete an operation when the following conditions are true: The required BOM items are not consumed for an operation. The quantity of BOM items consumed is less than the required quantity of the BOM items.
White	Indicates that the BOM item is not mandatory to complete an operation (that is, BOM items are supplementary for an operation).
Blue	Indicates that consuming the BOM item is mandatory and the BOM item is consumed while executing an operation during production. The BOM item row turns blue when the consumed quantity of the BOM item is greater than or equal to the required quantity of the BOM items for that operation.