Filing a Support Ticket
Procedure
- Go to https://www.predix.io/support/ and click File a ticket.
- In the Issue, Priority, and Products and Services drop-down lists, select the appropriate criteria.
- In Issue description, provide the following information:
- Customer Name
- Tenant ID
- Email Address
- Org Name
- Space Name
- (Optional) Click Attach File to include any relevant files.
- Click Create Ticket.