Performing Offline License Activation

When the Local License Server is not connected to the GE Cloud License Server, you can use a connected computer to process the information required to activate and update licenses on the offline Local License Server.

Before you begin

  • Review the offline license management process instructions in the Complete Offline Process page.
  • Make sure you have the email containing the activation codes sent by GE.
  • Verify you have access to a computer connected to the GE Cloud License Server and that computer has the Local License Server Administration Tool installed.

About this task

This process requires that you complete the following steps:
  1. From the offline Local License Server, create a request file with the license codes for the GE Cloud License Server to verify. This generated request file in the permanently offline computer is transferred to a computer connected to the internet.
  2. From the online computer, request a response file, which sends the request file to the GE Cloud License Server for verification. The GE Cloud License Server returns a response file containing the needed informaton to activate and update licenses on the Local License Server. The response file generated in the computer connected to the internet is transferred to the computer permanently offline where the request file was originally generated.
  3. Within 24 hours of receiving a response file, transfer the file into the offline Local License Server to activate and update licenses.

Procedure

  1. To create a request file in the offline Local License Server, do the following:
    1. In the Local License Server Administration Tool, select the Licenses tab.
      The Licenses activated on server page appears.
    2. Select Add Licenses.
      When the Local License Server is not connected to the GE Cloud License Server (), the Generate a Request File to activate licenses on Server page appears.
    3. Select Add Licenses.
    4. Specify the file path in Save request file to.
    5. For each license you want to add, enter the activation code and select Add Code.
      As you specify these activation codes, they appear on the page.
    6. When all codes are entered, select Generate File.
      A message appears indicating the request file was created.
    7. Transfer the request file to the online computer.
  2. From the online computer, send the request file for a verification response by selecting 2, Generate a response file from an online computer on the Complete Offline Activation tab and do the following:
    1. Navigate to the request file and select Open.
    2. Select the network drive or media device on which to save the response file.
    3. Select Generate File.
      A message appears indicating the response file was generated.
    4. Transfer the response file to the offline Local License Server.
  3. From the offline Local License Server, activate the licenses by selecting 3, Use the response file to update licenses on the original offline server on the Complete Offline Process tab and do the following:
    1. Navigate to the response file.
    2. Select Update Licenses.
    3. To view the new and updated licenses, select the Licenses tab and then Update Table.