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Important Product Information
Quick Start
Types of Licensing
Architecture Guide
License Client
- License Client Overview
  Use the License Client to activate, review, and update licenses on a client device or a GE USB hardware key. The License Client can retrieve licenses from the GE Cloud License Server, a Local License Server on your intranet, or a GE USB hardware key.
- Installing the License Client
  You must install the License Client on all client devices that require GE software licenses.
- Removing Existing Legacy Licenses
  Before migrating to cloud-based licensing, you must remove your existing licenses.
- Upgrading Legacy Licenses
  If you received an upgrade file for a legacy license, you can use that file to update the legacy license instead of the License Client.
- Viewing the Audit Log
  The ProficyLicenseClient_Audit.log file provides details about operations performed on the License Client.
- Viewing Licenses
  The View Licenses tab displays information about licenses on this computer. You can display license information for all products or a particular product.
- Activating Licenses
- Returning Licenses
- Completing Offline Processes
- Advanced Tab Functions
  Use the Advanced tab to refresh and clean licenses, update application settings, and download the latest License Client to a computer.
- Command-Line Operations
Local License Server
USB keys
FAQs and Troubleshooting

Completing Offline Processes

About this task

When you activate, return, or refresh a license and the computer is not connected to the GE Cloud License Server, the Complete Offline Process tab opens automatically and guides you through the steps necessary to complete the task.

The complete procedures are documented in the "Computer Not Connected to the GE Cloud Server" topics in the Activate Licenses, Return Licenses, and Refresh Licenses sections.

Procedure

From the offline computer, generate a request file.
From a computer able to access the GE Cloud License Server, generate a response file.
On the offline computer, use the response file to complete the task.

What to do next

Refer to the following topics for more information on completing the offline process:Activating Licenses on a Computer not Connected to the GE Cloud License Server

Return Licenses from a Computer not Connected to the GE Cloud License Server