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Get Started Guide
Installation Requirements
Log Files
Workflow provides a number of log files that you can use to assist you in troubleshooting various aspects of your system.

Workflow IPI
Get Started
- Get Started Guide
  - Installation Requirements
    - Key Concepts
      Workflow is a unifying architecture for our software products, and a framework to leverage existing applications and functionality. The role of this product is to provide the components and services which, when adopted by a product line, drives common operational behavior and support.
    - System Health and Program Use
      As part of configuring a Workflow system, you indicate which servers should host which product options, and designate servers and product options as either essential or nonessential. These designations in combination with server status determine site health and affect the ability to log in and use this software.
    - Regional Settings
      The following regional settings are supported.
    - Daylight Saving Time
      In Workflow, all dates and times are stored independent of time zones, in UTC format.
    - Special Keyboard Buttons
      Some computer keyboards have special buttons for e-mail launch, Internet launch, search, and other functions. These keyboard buttons may disable certain key macros or allow users to circumvent security measures.
    - Log Files
      Workflow provides a number of log files that you can use to assist you in troubleshooting various aspects of your system.
    - Compatibility and Upgrading with GE Products
      Please refer to the WorkflowIPI PDF for information on upgrading Workflow, compatibility with earlier versions and other GE Products. You can find the WorkflowIPI.pdf in the Documentation folder of the Workflow installation media or in the Proficy Workflow\Help folder after installation. By default this is C:\Program Files (x86)\Proficy\Proficy Workflow\Help.
  - Pre-Installation Consideration
  - Installation Procedures
  - Server Clustering Implementation
  - Deploy the Web Task List
  - Log On Overview
  - Post-Installation Configuration
  - Upgrade Workflow
  - Install a Reporting Database
  - Terminal Server
  - ActiveX Task Controls
  - Workflow Task Client
  - Installation Security
  - Troubleshooting Workflow Issues
    This topic describes how to troubleshoot issues that you encounter when working with Workflow.
Tutorials
Orientation
Configure Your Environment
Security
Resource Information and Configuration
Data Administration
Forms and User Displays
Building and Configuring Workflows
eSOP
ActiveX Task Controls
Service Interfaces
Operator Task List in the Workflow Client
Best Practices

Log Files

Workflow provides a number of log files that you can use to assist you in troubleshooting various aspects of your system.

On all supported operating systems, the log files are located in: <installdir>\ProgramData\Proficy\Logs.

Tip: To access the ProgramData folder, you must show the hidden folders on your system.

The log files for all installations are also accessible from the program group; that is, Start > All Programs > Proficy > Proficy Workflow > Logs.