Troubleshooting Web Client Installation Issues

IssueResolution

Unable to access Plant Applications Web Client.

When you install Web Client for the first time, a self-signed certificate for the applications and services to support HTTPS is created, by default. If you have not changed or reconfigured the Plant Applications Web Client installation with a CA certificate that is added to your trust stores across the local network, you cannot access Web Client.

  1. Access the following URLs:
    • https://<Web Client node IP address or system name>:5059/
    • https://<Web Client node IP address or system name>:5051/

    A message appears to accept the insecure URL to proceed. Choose to do so.

  2. Select Not Secure in the address bar. A Certificate window appears.
  3. Import the certificate and add it to your trusted store.
  4. Refresh the Plant Applications Web Client window.
When you run the installer (install.sh) and select an option, the following error message appears: Unexpected Exception, this is probably a bug: No closing quotation Access the ansible.cfg file, and comment out the following lines of code: 
strategy_plugins = ./tmp/mitogen-0.2.9/ansible_mitogen/plugins/strategy
strategy = mitogen_linear
Multiple container restart issue. If you have multiple container restart issue, run the following command in the web client (linux server ) node:
docker swarm update --dispatcher-heartbeat 120s