Restore the Proficy Authentication Database

This topic provides steps to restore a backup on your system.

Before you begin

You must have administrative access to perform the steps.

About this task

The restore operation deletes everything from the current system database. Therefore, it is recommended to take a backup of your current database before proceeding with the restore operation. This backup will allow you to recover your current data in case you decide to cancel the restore operation. See Back Up the Proficy Authentication Database.

Procedure

  1. Log in to the machine where Proficy Authentication is installed.
  2. Download the PowerShell scripts and unzip the file.
  3. Open Windows 'Services Management Console' and stop the Proficy Authentication Tomcat Web Server service.
  4. Launch Windows PowerShell as an administrator.
  5. Use the command line to navigate to the location of the backup file you want to restore.
  6. Execute the following command to restore the backup: .\Restore_ProficyAuthentication.ps1 C:\ProgramData\PROFICY_AUTHENTICATION_BKP_YYYYMMDD-HHMMSS.zip
    For example, 
    C:\Users\Administrator\Desktop> .\Restore_ProficyAuthentication.ps1 C:\ProgramData\PROFICY_AUTHENTICATION_BKP_20240228-143602.zip
    The database is restored.
  7. Perform Set up Proficy Authentication to start using the restored database.
Troubleshooting: Restoring Active Directory User Login
If Active Directory user login fails after a restore, then check if any LDAP connection is configured in the identity provider of the security plug-in. Do the following:
  1. Navigate to the Security plug-in in Configuration Hub.
  2. Open each LDAP connection, trust and save it again.