Notification Creation Workflow

The purpose of the Notification Creation Workflow is to create a notification in SAP in reference to a APM Recommendation, and then take data from the new notification to populate the data on the recommendation.

In the following workflow diagram, the blue text in a shape indicates that the corresponding description has been provided in the sections that follow the diagram. For more information, refer to the Interpreting the Workflow Diagrams topic in the APM Product Workflows documentation.

Note: For information on the personas associated with a APM module, refer to the APM Product Workflows documentation.

Persona: Analyst

User creates a recommendation manually or from any of the APM modules. After all the approval steps are completed, select the box to the left of EAM Notification check box to trigger the Notification job.

Persona: APM

A notification created in your EAM system that represents the APM recommendation.

The notification is created in the EAM system and the APM Recommendation is updated, the notification is created in SAP, and the recommendation will be updated with values for:

• Work Request Reference
• Work Request Equipment
• Work Request Functional Location

Persona: APM

The job updates the APM Recommendation with the EAM notification reference information.

Persona: Analyst

The intended work detailed on the APM Recommendation record is completed and closed.