Important: You do not have the latest version of Historian! You are missing out on the newest capabilities and enhanced security. For information on all the latest features, see the Historian product page. For more information on upgrades, contact your GE Digital sales agent or e-mail GE Digital Sales Support. For the most up-to-date documentation, go here.

Troubleshooting

The following sections outline what to do if the following problems occur:

Cannot Connect With the Historian Interactive SQL Application
Cannot Log Into the Historian Interactive SQL Application
Cannot Get Historian OLE DB Provider Data
Samples Do Not Run
Time Zones Do Not Work
Cannot Get String Data From the ihRawData Table
Timestamps Include Only the Previous Two Hours
Row Count Less Than Expected
Linked Server Not Working
SET Not Applied to SELECT When Using a Linked Server
Client Crashes When Using Historian OLE DB Provider

The sections that follow the answers to this list describe frequently asked questions. These answers may help you when you are first configuring and using the Historian OLE DB Provider.