Technical Support Inquiry

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Technical Support

We are committed to providing fast, courteous and professional post sales technical support, product upgrade and testing and repair services to our customer. Technical support engineers and technical specialists are standing by to assist you with your protection and control and substation automation product questions.

Speak to a technical support representative
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Please select your region to view local Grid Automation contact information
(800) 474-0964, option #3
+1-585-241-5510, option #3
+1-877-605-6777 (toll-free)
+1-678-844-6777 (direct)
+55 48 2108 0300
+971 429 9666
+65 6749 0777
+44 1785 250 070
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For any Sales/Pre Sales inquiries, please reach out to us through our Contact Us page. Our team will get back to you Shortly.

Online RMA Status

Have Case ID, RMA number or Serial number? Use the eRMA tool to check the status of your RMA online.

MDS Software and Firmware

GE Vernova offers a variety of complementary software programs to customers to manage their radio networks. Product firmware and firmware upgrades are also available for our wireless product lines.

Online RMA Status

Have Case ID, RMA number or Serial number? Use the eRMA tool to check the status of your RMA online.

Automatic Updates for Multilin Products

EnerVista™ Launchpad is a powerful toolset for support and management of Multilin products.

10 Year Warranty Program

Our 10-Year Worldwide Warranty covers the majority of our protection, automation, and control product portfolio.