Add a Comment

You can compose comments with images, videos, and documents that support your comment.

About this task

Add images/videos to a comment using the camera/video option or upload them as attachments. You can copy paste images using clipboard, or drag and drop them into the rich text editor. You can also preview the image, video, and pdf file types.

Procedure

  1. Access the operation associated with the serial or lot or the work order for which you want to add a comment.
  2. In the heading, select .
    A window appears, displaying a list of comments for the work order. These comments are arranged in the reverse order of creation (that is, the latest comment appears first).
  3. Depending on whether you want to add a comment to the work order or serial/lot, select the appropriate tab.
  4. In the ADD COMMENT box, enter the comment.
    Tip: If needed, you can apply formatting, change the alignment of the comment, or insert a link in the comment.

    You can add inline images by copy pasting from a clipboard to the comment rich text editor.

    The maximum character limit for plain text is 7000 characters. The file size for images/videos should not exceed 25MB.

  5. Optional: Attach documents and add images/videos to a comment.
  6. Select Add.

Results

The comment is added.
Tip: To modify a comment, select and to delete a comment that you have added, select . If you do not have the permission to perform this task, a message appears, stating the same. If that happens, request your administrator to provide the permission using Security.
The following conditions apply when you modify or delete a comment:
  • You can modify or delete comments added by others only if you have the permission to moderate comments. Otherwise, you can modify or delete only the comments that you have added.
  • After you modify a comment and save your changes, you cannot view the original text.
  • After you delete a comment, you cannot restore it.