Alerts Inbox View

You can switch between the Alerts Inbox and Alerts Grid views anytime while viewing the alerts.

• To access Alert Inbox view:
  1. In the module navigation menu, select Tools > Alerts.
  2. Select , and then select an alert filter set.
     A pane that contains a list of alerts appears.
  3. Select .
  The currently filtered alerts and information associated with the alerts appear in a table.
• To switch back to Alert Grid view, select .

In the alerts inbox, you can select an asset such that you can view the alerts related to the asset. You can select multiple assets and the alerts associated with the selected assets appear in the alerts inbox.

1. In the module navigation menu, select Tools > Alerts.
2. Select , and then select the alert filter set.
   The alerts inbox for the selected filter set appears.
3. Select .
   The Asset Hierarchy pane appears, containing the list of assets in a parent-child structure.

   Note: The hierarchy contains all the assets for which you have access permission.

   Tip:

   • You can search for an asset within the hierarchy.
   • You can filter the assets based on its category.
     To filter the assets, perform the following steps:

     1. Select Filter.

        The ASSET CLASSIFICATION section appears.

     2. In the Select Asset Classification drop-down list box, select the category of the asset, and then select Apply.
4. Select the check boxes corresponding to the assets for which you want the associated alerts.
   Note: When you select a parent at any level in the Asset Hierarchy pane, the subsequent child elements are also selected by default.
5. Select Apply.
   The alerts for the selected assets are displayed and a text appears as Asset Filter Applied indicating that the asset filter is applied.

   Note: To remove the applied filter for the alerts, select in the Asset Filter Applied box.

Performing maintenance is the process of selecting an analytic instance associated with an alert for maintenance and retraining the analytic instance if it generated a spurious alert because the analytic instance did not accurately reflect the current operating state. You can access the analytic instance associated with a SmartSignal alert from the details section of an alert.

1. In the module navigation menu, select Tools > Alerts.
2. Select , and then select the alert filter set that contains the alert for which you want to perform maintenance of the associated analytic instance.
   A pane that contains a list of alerts appears.
3. Select the alert for which you want to perform maintenance of the associated analytic instance.
   A section that contains the details of the alert appears.

   Tip: You can change the status of the alert to In Process Maintenance to signify that the analytic instance associated with the alert is in maintenance. To change the status, in the details section of the alert, select , and then select Perform Maintenance. The status of the alert changes to In Process Maintenance.
4. In the ALERT INFORMATION section of the alert, select the ANALYTIC INSTANCE link to access the SmartSignal Maintenance page, where you can modify the analytic instance.
   Note:

   The ANALYTIC INSTANCE link is not available for the following alerts, instead it contains None:

   • Alerts other than SmartSignal alerts.
   • Alerts that belong to another tenant.

   For more information on modifying an analytic instance, refer to the Analytics documentation.

1. In the module navigation menu, select Tools > Alerts.
2. Select , and then select the alert filter set that contains the alert for which you want to generate a PDF report.
   A page that contains a list of alerts appears.
3. Select the alert.
   The Alert Details page appears.
4. Select , and then select Export PDF.
   The Export PDF window appears.
5. Select the sections that you want to include in the report.
   By default, all sections are selected. The ALERT INFORMATION option is unavailable for selection and by default, it is included in every report that was generated for the alert.

   To cancel the selection for a section that you do not want to include in the PDF report, select the section to remove the check mark.

6. Select Export.
   A message appears, indicating that the PDF report is being generated.

   Note:

   • Export of alert details to a PDF file may take up to five minutes.
   • Only a PDF file of size up to 5 MB will be generated for an alert.