Installation

System Requirements

Supported Operating Systems

The following table lists the operating systems and corresponding versions that the Integrity Mobile app supports.

Operating SystemVersion(s) SupportedMinimum Supported Resolutions
iOS12, 13, and 14iPad Mini (third generation)
Android8, 9, 10, 11, and 121280 x 800

Unsupported Devices

The following table lists the devices that the Integrity Mobile app does not support.

Operating SystemDeviceNotes
AndroidSamsung Galaxy Tab A 2019 (SM-T510)Image capture functionality is not fully supported on this device.

Integrity Mobile Feature Support Matrix

Some features within Integrity Mobile rely upon certain versions of APM server. The table below details feature enablement in-line with a minimum APM server version.

Feature NameMinimum APM version
Inspection Scope Documents5.1.0.0.0

Installation Pre-requisites

  • Any management policy applied to mobile devices must be set up to allow the required permissions for the Integrity Mobile app. If restrictions are placed on iOS or Android devices by a global policy or mobile device management system, device storage, scanning, photography, location services, and other functionality may be disabled.
  • Ensure that the IP range of the mobile devices on which the Integrity Mobile app is installed has been whitelisted.
  • Ensure that the application is distributed to all relevant devices.

Install the Integrity Mobile App on an iOS Device

Before You Begin

If you want to deploy the Integrity Mobile app to manage iOS devices via a mobile device management (MDM) solution, you can configure the server and the datasource/tenant settings. To do so, modify and use the following plist file within your MDM solution to send to the application:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
	<key>serverURL</key>
	<string>Your server URL here</string>
	<key>tenantID</key>
	<string>Your tenant/datasource ID here</string>
</dict>
</plist>
When you do so, the Server Settings page that first appears after installing the Integrity Mobile app will be populated with the specified URL and datasource/tenant information, and you will be automatically directed to the login page.

Procedure

  1. Access the Integrity Mobile app from App Store.
  2. Download the Integrity Mobile app to your device.
    The application is installed on your device.

Results

The Integrity Mobile app is downloaded from App Store and installed on your iOS device.

Install the Integrity Mobile App on an Android Device

Before You Begin

If you want to deploy the Integrity Mobile app to manage Android devices via a mobile device management (MDM) solution, you can configure the following properties:
  • serverURL: The fully qualified path to the APM server (data type: character). Enter a value in the following format: https://<server name>.com/meridium
  • tenantID: The tenant or datasource ID (data type: character).
If you configure, the Server Settings page that first appears after installing the Integrity Mobile app will be populated with the specified URL and datasource/tenant information, and you will be automatically directed to the login page.

Procedure

  1. Access the Integrity Mobile app from Google Play Store.
  2. Download the Integrity Mobile app to your device.
    The application is installed on your device.

Results

The Integrity Mobile app is downloaded from Google Play Store and installed on your Android device.