Configure Inactive Server Reset Timeout

You can configure inactive server connections to reset automatically with the SocketRecvTimeOut registry key. SocketRecvTimeOut configures a timeout that forces the connection to drop and re-establish if no data is received during the specified time. Consider this configuration when your collector goes to status Unknown for long periods of time even when the connection between collector and archiver is good.

Create a DWORD registry key SocketRecvTimeOut under the collector where the problem is occurring and set to a value greater than 90 seconds. A typical value would be 300 seconds. If no bytes are received by the collector for 300 seconds, then the network connection will be closed and re-established.