Troubleshoot Tags

Tag Configuration

To diagnose a problem in tag configuration, examine the .LOG and .SHW files in the Historian/Logfiles directory. Since these files are a journal record of all system events and parameter modifications important to a system administrator, they can be helpful in identifying and localizing the source of a system malfunction or data error.

Stale Tags

If you are not seeing all stale tags in the Historian Web Admin, the ClientManager service may be down. If so, the thread that processes stale tags is suspended until connection is restored.