Install the Plant Applications Report (Web) Server.
In the Services screen, verify that the Plant Applications Report Engine services are logging in under the domain user you specified when installing the Report Server. Check the Log On As column for each service.
If the Proficy Server Remote Data Service resides on the Plant Applications server, verify that the service logs in under the domain user. If the Proficy Server Remote Data Service resides on another server, such as the Plant Applications Web server, use a Windows user account or a local administrator account with Log on as a Service rights instead of Local System.
Verify that the domain user has Log on as a Service rights.
Procedure
Start Excel under the same login account used by the Plant Applications Report Engine services.
Under the Internet Information Services (IIS) Manager, verify that Anonymous access has been enabled for the three virtual FTP directories (Templates, Reports, and PAReporting) by enabling Anonymous Authentication for the PAReportingFTP site.
Note: By default, this action occurs when installing the Web Server for Plant Applications.
Verify that the anonymous users (IUSR_*) have full control.
Verify that you can use FTP, and log in as anonymous.
Right-click the ..\inetpub\wwwroot folder in Windows Explorer, select Properties, and then open the Security tab. Grant full control under Permissions to all users including Users <computer name>, IIS_IUSR_<computer name> (Internet Guest Account) and IIS_WPG (Launch IIS Process Account).
In Local Users and Groups (access from Computer Management, or search for “Local Users” from the Windows Start menu), add the following users to the Administrators group: