Troubleshoot Time Series Data

Configuration Fields

Errors may occur when the following configuration fields contain incorrect values:

asyncFetchMode

Asynchronous queries are not supported in all Time Series Data environments. The following matrices show the results of Async and Dynamic queries based on the value of asyncFetchMode and whether the environment supports asynchronous queries.

Table 1. Environment Supports Asynchronous Queries
asyncFetchMode	Async Query Result	Dynamic Query Result
true	Query returns a correlation ID.	Query returns either a correlation ID or data, depending on the date range of the query.
false (default)	Query returns HTTP status code 400 Bad Request.	Query is translated to the Sync fetch type and returns results synchronously.

Table 2. Environment Does Not Support Asynchronous Queries
asyncFetchMode	Async Query Result	Dynamic Query Result
true	Query returns HTTP status code 400 Bad Request.	Query returns HTTP status code 400 Bad Request.
false (default)	Query returns HTTP status code 400 Bad Request.	Query is translated to the Sync fetch type and returns results synchronously.

Time Series Data Delete Service

The Time Series Data Delete service may produce errors in response to service requests.

v2/time_series/delete

The following table contains errors that may occur as a result of requests made to the v2/time_series/delete endpoint.

Table 3. Request Errors
HTTP Status Code	Message	Cause
403	Access Denied	The user does not have access permission to the `Delete Timeseries` scope.
400	You either do not have sufficient privileges for the requested tags or the tags were not found.	The user does not have access permission to the asset to which the tags apply.
400	Start time is missing. Please provide a start time.	A start time was not provided.
400	End time is missing. Please provide an end time.	An end time was not provided.
400	The tag list is empty. Please provide a tag in the tag list.	No tags were provided in the tag list.
400	Invalid Start Time. Start time cannot be less than -773094113280.	The start time was before Tuesday, July 3, 1945 3:38:06.720 AM GMT.
400	Invalid End Time. End time cannot be greater than 7730941129200.	The end time was after Monday, December 26, 2214 11:38:49.200 AM GMT.
None	Delete time range does not span exact hours.	On shared clusters, the start time must be the beginning of an hour (for example, nn:00:00.000), and the end time must be the end of an hour (for example, nn:59:59.999).