This topic provides a list of product changes released for this module on this date.
Table 1. Enhancements and New Features
The following enhancements and new features have been added.
Description | Tracking ID |
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To improve usability when exporting cases to a CSV file, the date values are now exported in Microsoft Excel's date format so that you can group or sort the date columns in Excel. To facilitate this enhancement, when exporting cases to a CSV file, the time zone is separated from the date value and added under a new Timezone column. For example, the Receive Time date value in the grid now appears in two different columns Receive Time and Receive Time Timezone respectively in the CSV file. | US480948 |
To improve usability when exporting cases to a CSV file, you can now export alerts based on the filter criteria to the CSV file. | US480947 |