Access a Critical Success Factor

Steps

  1. Access the Root Cause Analysis for which you want to view a Critical Success Factor.
  2. Select the Critical Success Factors tab.

    The CSF section appears, displaying a list of Critical Success Factors associated with the selected RCA.

    The Critical Success Factors section

  3. Select the hyperlink for the Critical Success Factor that you want to view.

    The Edit Critical Success Factor window appears, displaying the details of the selected CSF.

    The Edit Critical Success Factor window

    Note: As needed, you can modify the CSF, and then select to save your changes.

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