Important: You do not have the latest version of Historian! You are missing out on the newest capabilities and enhanced security. For information on all the latest features, see the Historian product page. For more information on upgrades, contact your GE Digital sales agent or e-mail GE Digital Sales Support. For the most up-to-date documentation, go here.

Troubleshooting General Imports

If you experience problems with general imports and want to resolve them, check the following:

Review the HistorianSDKErrors.log file. This file is usually located in the LogFiles folder in your Historian program folder. Historian records additional information for some errors in this file. Sometimes, by reviewing this file you can determine the cause of the error.
If using Historian security, verify that the user has the appropriate security rights. If the rights are incorrect, log in as a user with the correct privileges or change the rights for the current user.
Verify that no empty rows appear between valid rows in your spreadsheet. These empty rows can cause issues.
Note if any errors occur. If an error occurs with any line of the import, Historian aborts the whole import.