Reset Password for a User

Administrators can reset the password for Proficy Authentication users.

Before you begin

You must have administrator access to log in to the application.

Procedure

  1. Double-click on your desktop.
    The icon appears on your desktop after you install Proficy Authentication.
  2. Log in to Proficy Authentication using admin account.
  3. Select the Users tab.
    The list of all Proficy Authentication users appears.
  4. Select for the username you want to reset the password.
    The pencil icon to edit the respective user is available under the Action column.
  5. Select Reset Password.
  6. Enter a new password for the user and confirm the new password.
  7. Select RESET PASSWORD.

Results

The password for the user is reset successfully.