APM Server Installation

Install the GE Digital APM Server Components

Before You Begin

  • Ensure that your computer meets the hardware and software requirements for the GE Digital APM Server.

  • Ensure that you are an administrator with full access to the computer that will serve as the GE Digital APM Server.
Note: Before the installation begins, the installer resets IIS.
Note:
  • If you want to run the GE Digital APM Server installer in silent mode from the command line, you must first ensure that Microsoft .NET Framework 4.7.2 is installed on the GE Digital APM Server. If it is not installed, an error will occur during installation. You can download this program from the official Microsoft website.
  • If the GE Digital APM Server installer is run according to the procedure in this topic, and if Microsoft .NET Framework 4.7.2 has not yet been installed on the GE Digital APM Server, it will be installed automatically during the installation.
Important: Before installing the GE Digital APM Server via IIS Manager, the WebDAV Publishing service needs to be deactivated. To verify that it is deactivated, in the Server Manager, in the Roles and Features section of the Local Server workspace, ensure that WebDAV Publishing is not present in the list.

Procedure

  1. On the GE Digital APM Server, access the GE Digital APM distribution package, and then go to the folder Setup\Meridium APM Server and Add-ons.
  2. Open the file setup.exe.

    A message appears, asking if you want to allow the installer to make changes to your computer.

    Important: If the required software are not installed, a window appears, displaying a list of missing software that you must install. Select Install. The installer installs the software, and then the server is restarted.
  3. Select Yes.
    The Meridium APM Server installer page appears.

    Note: If a list of required programs appears in the installer, select Install. The installer will install the programs, and then the server will restart.
  4. Select Next.
    The License Agreement page appears.

  5. Read the license agreement, and if you agree to the terms, select I accept the terms of the license agreement, and then select Next.
    The Select Installation Location page appears.

    Note: By default, the Meridium APM Server software will be saved to C:\Program Files\Meridium. If you want to change the location, select Change, and then go to the location where you want to install the software.
  6. Select Next.
    The Select the features you want to install page appears.

    Important: You can specify which features you want to install on the GE Digital APM Server. This procedure assumes that you want to deploy only the GE Digital APM Server software and Help files.
    Note: Deploying the help files will create a locally stored copy of the files on your GE Digital APM Server. By default, GE Digital APM is configured to point to this copy when Help is accessed; however, the setting is configurable.
  7. Ensure that the APM Application Server, Base Server Features, and Help check boxes are selected.
  8. Select Next.
    Important: If the minimum hardware and software requirements for installing GE Digital APM are not met, the Meridium Installer page appears, displaying a list of missing software. As needed, install the software, and then select Next.
    The Select ZIP File Location page appears.

  9. Change the default destination folder if needed, and then select Next.
    The Websites page appears.

  10. If needed, change the website for the Meridium virtual directory, and then select Next.
    The Complete the Installation page appears.

  11. Select Install.
    The Setup Status page appears, displaying a progress bar. When the installation is complete, the Installation is Complete page appears.

  12. Select Finish.
    Note: If prompted to restart your computer, select Yes, I want to restart my computer now, and then select Finish.

    The APM Server installer closes.

What To Do Next

Uninstall GE Digital APM Server Components After the Initial Installation

About This Task

If you need to uninstall GE Digital APM Server on a machine after the initial installation is complete, you can run the GE Digital APM Server installer again to uninstall the software.

Note: IIS will be reset automatically by the installer before the installation process begins.

Procedure

  1. On the GE Digital APM Server machine, via the Control Panel, access the Programs and Features window.
  2. In the grid, select the APM Server item, and then select Uninstall.

    The APM-Server installer appears, displaying the Preparing Setup screen, which contains a progress bar. After completion, a message appears, asking if you want to remove the selected application and all of its features.



  3. Select Yes

    The Setup Status screen appears, displaying a progress bar. After the application and all of its features are removed, the Uninstall Complete screen appears.



  4. Select Finish

    The APM Server installer closes.