V3.6.1.7.3 Deployment

How do I Know if I Need This Patch?

You must apply this patch if your current version is V3.6.1.7.0 through V3.6.1.7.2, and you are using one or more of the following modules or features:

• Asset Criticality Analysis
• Metrics and Scorecards
• Risk Based Inspection - RBI 581
• Root Cause Analysis
• mobileAPM
• Tools

For details, refer to the release notes for this patch.

Applying V3.6.1.7.3

To apply this patch, complete the following steps:

1. Apply this patch to all instances of the Meridium APM Application Server (both dedicated and supporting).

   If you do not have a supporting instance of the Meridium APM Application Server installed on the Meridium APM Sync Server, Web Services, or Web Framework Server machine, you will also need to apply this patch to those machines. If you have followed our recommendation to install a supporting instance of the Meridium APM Application Server on these machines, updating that instance will also update the components that it supports.

2. Apply this patch to all Meridium APM Framework machines.
3. Apply this patch to Android or iOS mobile devices.
4. Apply this patch to Windows 8.1 mobile devices or the Panasonic ToughPad FZ-MI.
5. Verify that this patch has been applied successfully.

The files that you need to apply this patch are included in the V3.6.1.7.3 distribution package.

To upgrade a Meridium APM Framework machine:

1. Restart the Meridium APM Framework machine that you want to upgrade.
2. On the same machine, access the Meridium Enterprise APM distribution package, and then locate the file setup.exe.
3. Right-click setup.exe, and then select Run as administrator.

   A message appears, asking if you want to allow the installer to make changes to your machine.

4. Select Yes.

   The Meridium V3 Patch Setup Wizard appears.

5. Select Next to prepare the installation.

   When the setup is prepared, a message appears, asking you to select Install to begin the installation.

6. Select Install.

   When the installation is complete, the InstallShield Wizard Complete screen appears.

7. If prompted to restart your computer, accept the selection Yes, I want to restart my computer now, and then select Finish.

   At this point, refer back to the About Applying this Patch topic for any additional steps that you must complete.

Using an Application Update to Apply This Patch to Meridium APM Framework Machines

After you have upgraded the Meridium APM Application Server and Add-ons software on the dedicated Application Server machine(s), you will need to upgrade the Meridium APM Framework applications on the APM Framework machines that are pointing to the Application Server machine(s). Rather than upgrading each Meridium APM Framework machine manually, by running the Meridium APM Framework installer, you can upgrade them automatically through an application update. An application update will synchronize the APM Framework machine with the release that is installed on the Application Server machine by updating DLL files on the APM Framework machine.

In addition, after an upgrade is complete, if the Meridium APM Framework application files become out of sync with the application files on the Meridium APM Application Server, the application update process will run automatically when you launch a Meridium APM Framework application.

When an application update process runs, a message will appear, indicating that an application update is running and a progress bar will appear, indicating the status of the update process. When the progress bar is complete, an additional message appears, indicating that an application update has been completed, and you will need to select OK to close the message. At that point, the Meridium APM Login dialog box will appear, which you can use to log in to the application.

To apply this patch to a supported Android or iOS mobile device:

1. Uninstall the mobileAPM App on your device.
2. Reinstall the mobileAPM App using your standard mobile device management tool. The method that you use for installing the mobileAPM App will differ depending on the type of operating system that you use.

   If you are using the iOS operating system, you must sign the app using your Enterprise Developer Credentials. The MobileAPM.IPA file is located on the Meridium APM Application Server in the folder <root>\MobileAPM\distribution, where <root> is the location in which the Meridium APM Application Server is installed (e.g., C:\Program Files\Meridium).

   -or-

   If you are using an Android operating system, you can install the mobileAPM App using your standard mobile device management tool. The Meridium.APK file is located on the Meridium APM Application Server in the folder <root>\MobileAPM\distribution, where <root> is the location in which the Meridium APM Application Server is installed (e.g., C:\Program Files\Meridium).

This patch is applied successfully to your mobile device. At this point, refer to the About Applying this Patch topic for any additional steps you must complete.

To install mobileAPM on a Panasonic ToughPad FZ-M1 or any Windows 8.1 device:

1. Shut down and restart the device.
2. Uninstall mobileAPM (if previously installed) across all the users on the device before installing.
3. Download mobileAPM.zip from your distribution site to the device.
4. Unzip and extract mobileAPM.zip to a local folder on the device.
5. Right-click on the file RunOnce.bat, and then select Run as administrator.

   The User Account Control dialog box appears.

6. Select Yes.

   The mobileAPM installation begins. MobileAPM will be visible in the Installed Apps directory when complete.

To integrate UHF RFID scanning with mobileAPM on a Panasonic ToughPad FZ-M1:

1. Download Panasonic.zip from your distribution site to your device.
2. Unzip and extract Panasonic.zip to a local folder on the device.
3. Open a Command Prompt window as an Administrator.
4. Enter <extracted folder path>\install-MeridiumRFIDScanService.bat, and then press or tap Enter.

   The installation process begins, and the Set Service Login window appears.

5. On the window, enter the following values:

   Username: Enter credentials for the logged-on user in the following format: <domain>\<username>.

   Password: Enter the password for the logged-on user.

   Confirm password: Reenter the password previously entered.

6. Select Ok.

   The Command Prompt window closes.

7. Verify the installation by completing the following steps.
   1. Open the Run window, and then enter services.msc.
   2. Select Ok.

      The Services window will open. Look for the service named Meridium RFID Scan Service. If the status of that service is Running, the installation was successful.

8. Access the Panasonic Dashboard.
9. Under the System tab, in the Tablet buttons options section, select Change Settings.

   The Tablet PC Settings window appears.

10. Under the Buttons tab, in the Button settings for: dropdown section, select All orientations.
11. In the grid below the Tablet PC Settings window, select Tablet button with A, and then select Change Button.

    The Tablet Button Actions window appears.

12. In the Press dropdown, select Start a program.
13. In the Press and hold dropdown, select None.
14. In the Program location box, select Browse.

    The Browse for program window appears.

15. Access the folder C:\Meridium\Panasonic\RFIDService\, and then modify the Files of type dropdown to Batch Files.
16. Select trigger-MeridiumRFIDscanService.bat, and then select OK to close the window.
17. In the Press and hold dropdown, select None.
18. On the Tablet Button Actions window, select OK to save your changes.
19. On the Tablet PC Settings window, select Apply, and then select OK to save your changes.
20. Close the Panasonic Dashboard.

    Integration is complete. You can now use the A button located on the top right corner of your device to scan UHF RFID tags.

This patch is applied successfully to your mobile device. At this point, refer back to the About Applying this Patch topic for any additional steps you must complete.