About the RCA Team

The RCA team is the group of individuals who will complete the steps required for a comprehensive root cause analysis. Security permissions in the Root Cause Analysis module are based on family-level privileges and a user's role within a given Root Cause Analysis. Root Cause Analysis users who are members of the RCA Team will have one of the following RCA team member roles:

Principal Analyst: The user who is responsible for facilitating and coordinating the Root Cause Analysis.
Analysis Team Member: Any user who is a member of an RCA Team.

You can add GE Digital APM users and non-GE Digital APM users to the RCA Team.

GE Digital APM users will have an existing GE Digital APM Security User account and an associated Human Resource that is created automatically when the Security User account is created.
Non-GE Digital APM users will not have a GE Digital APM Security User account. To add a non-GE Digital APM user to the RCA Team, you first need to create a Human Resource for that user.

When you add new members to the RCA Team, an RCA Team Member is created automatically and linked to the Root Cause Analysis and the individual's Human Resource. If the same team member is linked to multiple analyses, an RCA Team Member will exist for each RCA team in which it is a member. The RCA Team Member stores the RCA Team member's role (i.e., Team Member or Principal Analyst).