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Activate a License Via GE Digital APM

Before You Begin

• You must have obtained the license file and customer PIN.

Steps

1. On the left navigation menu, select Admin, and then select Operations Manager.

   The Operations Manager page appears.

2. Select Activate Licenses.

   The Activate Licenses page appears.

   

3. Select Load License.

   The Licenses Activation window appears.

   

4. In the Customer PIN box, enter the customer PIN.

5. In the License File box, select Choose File.

   The Open window appears.

6. Navigate to folder containing the file, select it, and then select Open.

   The Open dialog box closes and the name of the file appears in the License File text box.

7. Select OK.

Results

• The GE Digital APM system validates the license file and PIN that you entered. If the file and PIN are determined to be valid, the License Activation window closes and license file appears in the list on the Activate Licenses page.
• For each module activated successfully, the Status field is populated with the text ACTIVE. However, if the license file or PIN are invalid, an error message will be displayed after Step 7. The error message will explain the problem that was encountered.

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