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Create a New Default Critical Success Factor

You can create default Critical Success Factors that are specific to a certain RCA or that are generic to any RCA.

Steps

1. Access the RCA Administrator page.

2. Select the Critical Success Factors tab.

   A list of default Critical Success Factors appears in the workspace.

   

3. In the upper-left corner of the workspace, select .

   The Add Critical Success Factor window appears.

   

4. As needed, enter the text that defines the Critical Success Factor, and then select Save.

   A new default Critical Success Factor is created.

Results

After you create a default Critical Success Factor, it appears in:

• The Default Critical Success Factors list in the Critical Success Factors workspace on the RCA Administrator page.
• The Available CSFs list in the Analysis Summary workspace, when you try to create a new Critical Success Factor.

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