Close a Work Order

Steps

Access the event record linked to the task record you want to mark as complete.
In the Tasks Addressed box, select the task ID for the record you transferred from SAP by running the Work Management Adapter.
In the Actual Work Time box, enter a value for the number of hours worked to complete the task.
In the Event record, in the Actual Work Time box, enter the time (in hours) that you spent completing the work.
If the Event record is a Calibration Event record, select the Calibration Close check box.

-or-

If the Event record is an Inspection record, select the Inspection Task Complete check box.
Save the Event record.

The event record is saved, and the work order is closed. A confirmation record is created in GE Digital APM and in SAP.

IMPORTANT: When transferring Work Management data from SAP into GE Digital APM, the Desired Interval field is populated with a null value. After the Plan is called, the Next Date field will populate with the next execution date based on calculations made by SAP.

Results

After saving the record, the following occurs:

A Confirmation record is created and linked to the Event record and the Task records to which the Event record is linked. The number of Confirmation records created equals the number of Task records that are linked to the Event record. In addition, a Confirmation is created in SAP for each Confirmation record that is created in GE Digital APM.

If only one Confirmation record is created, the Actual Work Time in the Confirmation record matches the Actual Work Time in the Event record. If more than one Confirmation record is created, the Actual Work Time in the Event record is split evenly between those Confirmation records.

For example, if an Event record is linked to two Task records, two Confirmation records will be created. If the Actual Work Time in the Event record is 14, the Actual Work Time in each Confirmation record will be 7 (14/2).
The Work Order Numbers in the Task records that are linked to the Event record are removed.
The Confirmation that is created in SAP is marked as final.