V4.3.0.4.5 Deployment
About Applying This Patch
How do I Know if I Need This Patch?
You must apply this patch if you are using Risk Based Inspection (RBI) 581, and your current version is V4.3.0.4.0 through V4.3.0.4.4.
For details, refer to the release notes for this patch.
Applying V4.3.0.4.5
To apply this patch, complete the following steps:
- Apply this patch to all instances of the GE Digital APM Server (both dedicated and supporting).
- If you are using RBI, run the RUN_SCRIPT.cmd file so that the RBI Risk Matrix query functions as expected.
- Apply this patch to mobile devices using an iOS, Android, or Windows operating system by following the standard documentation for installing the GE Digital APM mobile application.
The files that you need to apply this patch are included in the distribution package.
Apply This Patch to GE Digital APM Server Instances
Procedure
Run the Upgrade Script
If you are using RBI, you must run the RUN_SCRIPT.cmd file so that the RBI Risk Matrix query functions as expected.
- Install the database client.Note: If the database client is not installed, an error message appears, indicating that the database client is not recognized, and the script will not run as expected.
- Navigate to the folder <Distribution Package>\General Release\Meridium APM Setup\Database\403000400.
- If you are using an Oracle database, copy the folder ORA to a local or mapped drive that is accessible from the machine in which you will run the script.
-or-
If you are using an SQL database, copy the folder SQL to a local or mapped drive that is accessible from the machine in which you will run the script.
Note: Ensure that the folder name does not contain space. - From the copied folder, run the file RUN_SCRIPT.cmd, and then follow the on-screen instructions.Note: For SQL, a separate prompt appears for the database user name, password, database, and server name. For SQL, a prompt for the connection string appears, and you must provide the string in the format
database_user_name/database_password@database_instance
.A log file is generated. If the log file contains errors, contact the technical product support.
Install the GE Digital APM Mobile Application on an iOS Device
GE Digital provides an iOS app, but there are specific steps that must be taken for an organization to install the GE Digital APM mobile application on iOS devices.
Before You Begin
Before the application can be installed, an Apple developer's license must be purchased.
Procedure
Install the GE Digital APM Mobile Application on an Android Device
GE Digital provides an Android app, but there are specific steps that must be taken for an organization to install the GE Digital APM mobile application on Android devices.