Important: You do not have the latest version of Historian! You are missing out on the newest capabilities and enhanced security. For information on all the latest features, see the Historian product page. For more information on upgrades, contact your GE Digital sales agent or e-mail GE Digital Sales Support. For the most up-to-date documentation, go here.

Troubleshooting Steps for Web-based Clients

WhereTo Screen is displayed when you logout and login to WebAdmin without closing tab or browser.
Workaround: Logout and close the tab or browser and reopen it.
Internet Explorer is not supported for the latest web components. There may be some formatting issues in the text.
Workaround: Please use chrome for better viewing experience.
This Site Cant be reached issue is encountered.
Workaround: User should start the GE Operations Hub Httpd Reverse Proxy Service
Unable to login due to some certificate issues.
Workaround: Follow the steps provided under Connecting to External UAA section.