CIMPLICITYStep 3.3. Reset Devices
About this task
A device needs to be reset after it has been paused for Broadcast Queue Manager to send it forms.
Broadcast Queue Manager bypasses the device after:
- The device went down and the Broadcast Queue Manager automatically changed its status to Paused then back to Resumed.
- You manually changed the device to Paused, even if you changed the status back to Resumed.
Procedure
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Click Devices>Reset Devices on the Broadcast Queue Manager menu bar.
A Reset Device page opens.
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Select the Group to reset.
If printers in a group need to be reset that group will be listed in the Group field.
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Check either:
Both Devices Resets both devices so they will print forms according to the group specifications; the primary device will once again have priority when jobs need to be printed. Secondary Device Resets the secondary device only. -
Click Reset Device.
A message asks you if you are sure you want to reset the device.
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Click OK.
Broadcast Queue Manager reports what device group was reset.
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Do one of the following.
- Click View Device Groups to open the View Device Groups page.
- Click View Devices to open the View Devices page.
- Click Reset Device to return to the Reset Device page.
- Select any option on the Broadcast Queue Manager menu bar.
Results
The selected printer(s) are reset and the selected Web page opens.