V4.5.0.0.22 Deployment

About Applying This Patch

How do I Know if I Need This Patch?

You must apply this patch if your current version is V4.5.0.0.0 through V4.5.0.0.21 and you are using one or more of the following modules or features:

  • Record Manager
  • SIS Management

Note: This patch does not include any changes for the GE Digital Mobile Application. New versions of the application are included as part of the patch distribution files. However, these versions operate the same as the versions distributed with the previous patch version.

Applying V4.5.0.0.22

To apply this patch, complete the following steps:

  1. Uninstall the APM Server Components.
  2. Install the APM Server Software and Add-ons Components. (both dedicated and supporting)
  3. Apply this patch to mobile devices using an iOS, Android, or Windows operating system by following the standard documentation for installing the GE Digital APM mobile application.
The files that you need to apply this patch are included in the distribution package.

Install the GE Digital APM Mobile Application on an iOS Device

GE Digital provides an iOS application, but there are specific steps that you must perform to install the GE Digital APM mobile application on iOS devices.

Before You Begin

An Apple developer's license must be purchased.

Procedure

  1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.ipa.
    Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
  2. Sign the application using the production certificate, private key, application identifier, and distribution provisioning profile created through https://developer.apple.com/programs/enterprise/.
    The GE Digital APM Mobile Application is installed on the iOS Device.
  3. Optional: If your organization does not use mobile device management, complete the following steps to distribute the application within your organization:
    1. In Notepad or a similar text editor, copy and paste the following text:
      <?xml version="1.0" encoding="UTF - 8"?>
      <!DOCTYPE plist PUBLIC " -//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
      <plist version="1.0">
      <dict>
      	<key>items</key>
      	<array>
      		<dict>
      			<key>assets</key>
      			<array>
      				<dict>
      					<key>kind</key>
      					<string>software-package</string>
      					<key>url</key>
      					<string>https://<your_server_url>/GEDigitalAPM.ipa</string>
      				</dict>
      			</array>
      			<key>metadata</key>
      			<dict>
      				<key>bundle-identifier</key>
      				<string><your_application_identifier></string>
      				<key>kind</key>
      				<string>software</string>
      				<key>title</key>
      				<string>GEDigitalAPM</string>
      			</dict>
      		</dict>
      	</array>
      </dict>
      </plist>
    2. Replace <your_server_url> with the URL of your server.
    3. Replace <your_application_identifier> with an identifier for your application.
    4. Save the file as GEDigitalAPM.plist, and then close the file.
      The .plist file is created. When you configure a distribution page for your application, link to this file.
    5. In the web page from which you want to distribute the application within your organization, add an anchor tag with an href pointing to the installation file, as shown in the following example:
      <a href="itms-services://?action=download-manifest&url=https://my.company.com/GEDigitalAPM.plist">Install GE Digital APM</a>

    You can use the link you configured to distribute the application within your organization.

Install the GE Digital APM Mobile Application on an Android Device

GE Digital provides an Android application, but there are specific steps that you must perform to install the GE Digital APM mobile application on Android devices.

Procedure

  1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.apk.
    Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
  2. Optional: If your organization does not use mobile device management, in the web page from which you want to distribute the application within your organization, add an anchor tag with an href pointing to the installation file, as shown in the following example:
    <a href="my.company.com/GEDigitalAPM.apk">Install GE Digital APM</a>

    You can use the link you configured to distribute the application within your organization.

Install the GE Digital APM Mobile Application on a Windows Device

Procedure

  1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.zip.
    Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
  2. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.zip.
    Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
  3. On the device on which you want to install the GE Digital APM mobile application, extract the content of the application package file to a local folder.
  4. In the folder into which you extracted the application package file content, right-click Install.bat, and then select Run as an Administrator.
    Note: If you are using a touch-screen device, press and hold Install.bat, and then select Run as an Administrator.
    The GE Digital APM mobile application is installed on the Windows device for all current and future Windows user accounts.
  5. Optional: To cancel future installations or uninstall the GE Digital APM mobile application, in the folder into which you extracted the application package file content, right-click Uninstall.bat, and then select Run as an Administrator.
    Note: If you are using a touch-screen device, press and hold Uninstall.bat, and then select Run as an Administrator.
    The GE Digital APM mobile application is uninstalled for the Windows user account that is currently logged in, and installations for future Windows user accounts are canceled.