Mobile Application

GE Digital provides an iOS application, but there are specific steps that you must perform to install the GE Digital APM mobile application on iOS devices.

1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.ipa.
   Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
2. Sign the application using the production certificate, private key, application identifier, and distribution provisioning profile created through https://developer.apple.com/programs/enterprise/.
   The GE Digital APM Mobile Application is installed on the iOS Device.
3. Optional: If your organization does not use mobile device management, complete the following steps to distribute the application within your organization:
   1. In Notepad or a similar text editor, copy and paste the following text:

      <?xml version="1.0" encoding="UTF - 8"?>
      <!DOCTYPE plist PUBLIC " -//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
      <plist version="1.0">
      <dict>
      	<key>items</key>
      	<array>
      		<dict>
      			<key>assets</key>
      			<array>
      				<dict>
      					<key>kind</key>
      					<string>software-package</string>
      					<key>url</key>
      					<string>https://<your_server_url>/GEDigitalAPM.ipa</string>
      				</dict>
      			</array>
      			<key>metadata</key>
      			<dict>
      				<key>bundle-identifier</key>
      				<string><your_application_identifier></string>
      				<key>kind</key>
      				<string>software</string>
      				<key>title</key>
      				<string>GEDigitalAPM</string>
      			</dict>
      		</dict>
      	</array>
      </dict>
      </plist>

   2. Replace <your_server_url> with the URL of your server.
   3. Replace <your_application_identifier> with an identifier for your application.
   4. Save the file as GEDigitalAPM.plist, and then close the file.
      The .plist file is created. When you configure a distribution page for your application, link to this file.
   5. In the web page from which you want to distribute the application within your organization, add an anchor tag with an href pointing to the installation file, as shown in the following example:
      <a href="itms-services://?action=download-manifest&url=https://my.company.com/GEDigitalAPM.plist">Install GE Digital APM</a>

   You can use the link you configured to distribute the application within your organization.

GE Digital provides an Android application, but there are specific steps that you must perform to install the GE Digital APM mobile application on Android devices.

1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.apk.
   Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
2. Optional: If your organization does not use mobile device management, in the web page from which you want to distribute the application within your organization, add an anchor tag with an href pointing to the installation file, as shown in the following example:
   <a href="my.company.com/GEDigitalAPM.apk">Install GE Digital APM</a>

   You can use the link you configured to distribute the application within your organization.

1. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.zip.
   Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
2. Access the application package file at C:\Program Files\Meridium\ApplicationServer\distribution\GEDigitalAPM.zip.
   Note: This is the default location of the application package file. The exact location at which you can obtain the application package file may differ based on your initial installation of GE Digital APM.
3. On the device on which you want to install the GE Digital APM mobile application, extract the content of the application package file to a local folder.
4. In the folder into which you extracted the application package file content, right-click Install.bat, and then select Run as an Administrator.
   Note: If you are using a touch-screen device, press and hold Install.bat, and then select Run as an Administrator.
   The GE Digital APM mobile application is installed on the Windows device for all current and future Windows user accounts.
5. Optional: To cancel future installations or uninstall the GE Digital APM mobile application, in the folder into which you extracted the application package file content, right-click Uninstall.bat, and then select Run as an Administrator.
   Note: If you are using a touch-screen device, press and hold Uninstall.bat, and then select Run as an Administrator.
   The GE Digital APM mobile application is uninstalled for the Windows user account that is currently logged in, and installations for future Windows user accounts are canceled.

1. On a mobile device, select the GE Digital APM icon to launch the application.

   The login page appears.

   
   
   
2. In the Server box, enter the name or URL of the GE Digital APM Server to which you want to connect.
   Important:

   If your GE Digital APM Server is configured to use a secure connection, you must enter the full server URL or IP Address in one of the following formats:

   • https://<GEDigitalAPMServer.CustomerDomain>

     -or-

   • https://<IP address>

   Examples:

   • https://myserver.mycompany.com
   • https://172.16.254.1

   A list of data sources configured for the server appears.

3. Select the data source to which you want to log in.
4. In the Username box, enter your GE Digital APM User ID.
5. In the Password box, enter your password. Passwords are case sensitive.
6. Select Login.

   You are connected to the GE Digital APM database, and the GE Digital APM default dashboard page appears.

   Note: When logging in to GE Digital APM, a notification may appear, asking if you want to allow your machine to be used for additional local storage. This local storage is used to store log in information and preferences. Allowing this local storage is optional.

This topic describes how to access the GE Digital APM mobile application using SSO.

1. Start the GE Digital APM application.
   The GE Digital APM login page appears.

   
   
   
2. In the Server box, enter the name or URL of the GE Digital APM server to which you want to connect.
   Important: If your GE Digital APM server is configured to use a secure connection, you must enter the URL or IP address of the server in one of the following formats:

   • <GEDigitalAPMServer.CustomerDomain> (for example, myserver.mycompany.com)
   • <IP address> (for example, 172.16.254.1)
   A list of data sources configured for the server appears.
3. In the drop-down list box, select the data source that you want to access.
4. Select Sign-in with SSO.
   The SSO login page appears that is based on the IDP that is selected while configuring SSO.
5. Specify your SSO credentials, and then log in to access GE Digital APM.
   You are connected to GE Digital APM, and the default dashboard page appears.