About Alert Severity and Status

Alert Severity

Each alert displays a colored box containing a number, both of which reflect the severity of the alert.

Table 1. Alert Icon Colors and Corresponding Severity Levels
ColorSeverity level
Dark Red1
Red2
Orange3
Pale Orange4
Yellow5

SmartSignal advisories display an incident-event count in parentheses to the left of the alert name.

Alert Status

The following table shows possible alert status:

Table 2. Possible Alert Status
StatusDescription
ReadyAlert is ready to be claimed.
In ProcessAlert has an owner.
ProcessedAlert has been marked as processed.
In Process EscalatedAlert has been escalated.
In Process MaintenanceAnalytic associated with the alert is in maintenance.