APM Client
Hardware Requirements
The following hardware requirements outline the minimum hardware required for any machine or mobile device that will access the APM system. These requirements account for the APM software only. Additional hardware may be required on clients where other components are installed. These requirements may not be sufficient, depending upon how your system is configured.
Desktops and Laptops
Minimum requirements:
- Two Processor Cores, 2 GHz
- 4 GB RAM (8 GB RAM recommended)
- 8 GB of available hard drive space
- 13" screen
- 1024 X 768 screen resolution
Mobile Devices
You can use APM on mobile devices either in the APM mobile application or in the web browser on the device. The following information is generic and pertains to using the application on mobile devices in either of these scenarios. For specific information regarding the mobile application, see the APM Mobile Application portion of the Getting Started section of this documentation.
Support for mobile devices is provided in two resolution view modes: full or limited. Full-resolution view mode supports access to the entire APM system. Limited-resolution view mode supports limited access to overview pages and data collection. Resolution view mode is determined by the type of device that is used to access APM, and is not a selectable option.
Minimum Requirements | Devices Tested |
---|---|
Minimum requirements for full-resolution view mode:
|
Devices used in the APM testing environment:
|
Minimum requirements for limited-resolution view mode:
|
Devices used in the APM testing environment:
|
Small Screen Devices
Minimum Requirements | Devices Tested |
---|---|
Minimum requirements:
|
Devices used in the APM testing environment:
|
Software Requirements
The following software components are required on any machine or device that will access the APM system using a browser. If the software meets the following requirements, you can access APM using any operating system.
One of the following browsers is required for desktops, laptops, and mobile devices:
-
Google Chrome
Note:-
New versions of Google Chrome are released every 4 weeks. Each version includes security updates, new features, and possible breaking changes. To ensure compatibility, GE Vernova recommends that you use the latest Google Chrome version available.
-
If your system uses Data Guardian from Koingo Software and you use the Google Chrome browser, you may have to use the browser in Incognito mode to successfully access APM.
-
- Microsoft Edge (V76 or later)
- Safari 8 (Mac only)
- You can access APM through the browser on a mobile device, but it is recommended that you install and use the APM mobile application for an enhanced experience. On a mobile device, to ensure that the mobile application works as intended, you should set your default browser to the desktop versions of Chrome or Internet Explorer (as opposed to the application versions).
- The method used to access Reference Documents in the APM mobile application will vary depending on your device platform. For example, on Windows and Android devices, the first time you access Reference Documents, you will be prompted to select the application in which you want to open a file, and this selection will then become the default. Apple iOS will always prompt you to select an application. On all platforms, you will also be prompted when the platform for your device does not recognize the file type that it is attempting to download.