When you click a hyperlink in the Meridium APM Web Framework (e.g., on the Home Page), Meridium APM accesses the URL that is configured behind the link.
If you click a link to a feature that is not supported in the Meridium APM Web Framework and the Meridium APM Framework application is not installed on the computer from which you are accessing the Meridium APM Web Framework, an error message will be displayed, indicating that the page cannot be found.
If you click a link to a feature that is not supported in the Meridium APM Web Framework and the Meridium APM Framework application IS installed, the feature will be opened in the Meridium APM Framework application.
What could cause this to happen?
The link has been configured or modified incorrectly.
You do not have the application installed on your computer that is necessary to access the link.
What can a Web Framework user do?
Refresh the page, and try the link again. If you are still unable to access the link, contact your System Administrator.
What can an administrative user do?
If the URL should open a feature in the Meridium APM Web Framework, make sure that the feature to which you are linking is supported in the Meridium APM Web Framework and that the URL has been properly configured.
If the URL should open a feature that is not supported by the Meridium APM Web Framework, make sure the URL is configured to launch the Meridium APM Framework application and that the user who is attempting to access the link has the Meridium APM Framework application installed on their computer.
If the Meridium APM Framework application is required to access the link and the user does not have the Meridium APM Framework application installed, install the Meridium APM Framework application on the user's computer.
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