Page Cannot Be Displayed

Sometimes, an error message may appear that provides little or no information about what caused the error. For example, if you navigate to a different tab in a record, an error message may appear, indicating that the page that you are trying to access cannot be displayed.

What could cause this to happen?

Internet Information Services (IIS) was reset while you were working, or the link that you are trying to access is configured incorrectly. If IIS is reset while you are working, an error message may appear where the title bar on the window contains the message Cannot find server. If the link that you are trying to access is configured incorrectly, the message that appears will not contain this statement. The following instructions provide information about messages indicating that the server could not be found or the page cannot be displayed. For more information on error messages, click the Related Topics button at the bottom of this page.

Note: If IIS was reset while you were working, you may have lost any changes that were not saved prior to the appearance of the error message.

What can a Web Framework user do?

Close the Internet browser window, and access the Meridium APM Web Framework again. If IIS was reset since the last time that you accessed the Meridium APM Web Framework, you should be able to access the feature. If you are still unable to access the feature, contact your System Administrator.

What can a System Administrator do?

If changes have been made since IIS was last reset, reset IIS again, and those changes will be appear in the Meridium APM Web Framework.

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