What Happens If Silverlight is Not Installed?

The first time that you access the Bulk Data Form page, before the records are displayed, a message will appear, indicating that you need to install Silverlight 3 on your computer before you can view the Bulk Data Form. Before you can view the Bulk Data Form, you will need to install this software.

If you see this message:

  1. Click the hyperlinked message text.

The File Download - Security Warning dialog box appears, indicating that you are attempting to install Silverlight.exe and asks if you want to run or save the file.

Note: The From value on this dialog box is the name of the web server where Meridium APM Web Framework is installed.

  1. Click the Run button.

A status bar appears, and then the Internet Explorer - Security Warning dialog box appears, asking if you want to run the Microsoft Silverlight Control Installer 3.

  1. Click the Run button.

The Install Silverlight 3 dialog box appears, which contains a link to the license agreement for Silverlight3. If desired, you can click the license agreement link to read the license agreement.

  1. On the Install Silverlight 3 dialog box, click the Install Now button.

A status message appears, and Microsoft Silverlight 3 is installed. When it is finished, a confirmation message appears, indicating that the software was installed successfully.

  1. Click the Close button, and then refresh your browser.

The Bulk Data Form page appears.

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