To change the filter applied to the record hierarchy:
At the bottom of the Record
Explorer pane, click the
icon, and then on the submenu, click:
Show all possible Records: Displays all the families that are related to the root record family.
-or-
Show Related Records: Displays only the related families that contain a record that is linked to the root record.
The set of records that you selected will appear in the record hierarchy.
Note: A configured explorer will be displayed if one has been associated with the family to which the selected record belongs.
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