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Create a Recommendation

Steps

1. Access the Exception for which you want to create a recommendation.

2. In the upper-right corner of the page, select .

   The Recommended Actions pane appears, displaying a list of recommendations associated with the Exception.

   

3. In the upper-left corner of the pane, select .

   A blank datasheet for Recommendation appears.

   

4. As needed, enter values in the available fields.

5. Select .

   The recommendation is created.

   Note: For additional options when working with recommendations, refer to the Action Management Workflow section of the documentation.

Results

• A General Recommendation record is created and linked with the Exception.

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