Install the GE Digital APM Mobile Application on Mobile Devices

Steps

You must install the GE Digital APM mobile application on any mobile devices that your company plans to use. The method that you use for installing the GE Digital APM mobile application will differ depending upon the type of operating system that your mobile devices use.

If your mobile devices use an iOS operating system, you must sign the app using your Enterprise Developer Credentials.

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If your mobile devices use an Android operating system, you can install the GE Digital APM mobile application using your standard mobile device management tool. The .APK file is located on the GE Digital APM Server, in the folder <root>\ApplicationServer\distribution, where <root> is the location in which GE Digital APM is installed (e.g., C:\Program Files\Meridium).

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If your mobile devices use a Windows operating system:

On the GE Digital APM Server, navigate to the folder <root>\ApplicationServer\distribution, where <root> is the location in which GE Digital APM is installed (e.g., C:\Program Files\Meridium), and then copy the contained file Meridium.zip to the device on which you want to install the GE Digital APM mobile application.
On the device on which you want to install the GE Digital APM mobile application, extract the content of the copied .ZIP file to a local folder.
Depending on how you want to install the application, run one or more of the following scripts. To do so, in the folder into which you extracted the .ZIP file content, press and hold the appropriate file, and then select Run as an Administrator:
- Install_current_user.bat: Installs the app on the device for only the Windows user account that is currently logged in.
- Install_all_current_users.bat: Installs the app on the device for each Windows user account that exists on the device.
  Note: For each Windows user account on the device, the installation will run in the background the next time that user logs in to the device.
- Install_all_future_users.bat: Installs the app on the device for each Windows user account that exists on the device, and will be installed for any new Windows user accounts on the device when they are created.
  Note: The following scripts, which can be used to cancel installations of or uninstall the GE Digital APM mobile application, are also available:
  - Cancel_current_users_install.bat: Cancels future installations for Windows user accounts on a device.
  - Uninstall.bat (located in Meridium/installer/install_scripts): Uninstalls the app and cancels future installations for Windows user accounts on a device.
The GE Digital APM mobile application is installed on the Windows device.

This documentation assumes that you are familiar with installing apps on your mobile devices, so specific instructions for installing the GE Digital APM mobile application are not provided.

IMPORTANT: Any management policy applied to mobile devices must be set up to allow the required permissions for the GE Digital APM mobile application. If restrictions are placed on iOS, Android, or Windows devices by a global policy or mobile device management system, then device storage, scanning, photography, location services, and other functionality may be disabled.

If you are using a Windows device, ensure that Windows App Store access is enabled.