If Orders and Notifications are associated with a Technical Object, you can extract Orders and Notifications from SAP to create Work History records and Work History Detail records in GE Digital APM. To do so, you will need to run the Work History Adapter Job.
When you extract an Order (with or without Notifications), the following Work History records are created:
When you extract a Notification that is not associated with an Order, one Work History record is created to represent the Notification, and this Work History record will be linked to Equipment and Functional Location records representing the Notification reference objects. Specifically:
If a Notification has items, one Work History Detail record will be created to represent each item.
The following tables detail what to expect when running a Work History Job based on your SAP work order and notification combinations:
Orders Without Notifications
|
After you: |
...Run this Job: |
...Result: |
|---|---|---|
|
Create an Order that is not associated with a Notification. |
SAP_WorkHistory |
A Work History record is created. |
|
Update the Order referenced above. |
SAP_WorkHistory |
The corresponding Work History record is updated. |
Orders With Notifications
Notifications Without Items:
|
After you: |
...Run this Job: |
...Result: |
|---|---|---|
|
Create an Order that is associated with a Notification without items. |
SAP_WorkHistory |
A Work History record is created to capture the data in the Order and the Notification. |
|
Update only the Order. |
SAP_WorkHistory |
The corresponding Work History record is updated. |
|
Update only the Notification. |
SAP_WorkHistory |
The corresponding Work History and Work History Detail records are updated. |
|
Update both the Order and Notification. |
SAP_WorkHistory |
The corresponding Work History and Work History Detail records are updated. |
Notifications With Items:
|
After you: |
...Run this Job: |
...Result: |
|---|---|---|
|
Create a Notification with items, but do not associate it with an Order. |
SAP_WorkHistory |
A Work History record and a Work History Detail record are created to capture the data in the Notification. |
|
Update the Notification referenced above. |
SAP_WorkHistory |
The corresponding Work History and Work History Detail records are updated. |
Notifications and Work Orders transferred from SAP into GE Digital APM maintain their SAP ID in the Work History Detail and Work History record naming convention.
For example, suppose Work Order 18652 and Notification 20087 are related in SAP. Then, the Work Order and Notification are transferred into GE Digital APM. One Work History record will be created using the following syntax: WH ~ <Notification Number> ~ <Work Order Number>. In this example, the Work History record ID would be WH~20087~18652.
The following diagram exemplifies how records in SAP are mapped to Work History records in GE Digital APM.
Suppose the following SAP Order exists, where the red outlines indicate that:
In addition, you can see from the Objects tab that there are items on the object list:
If you were to extract this Order, two Work History records would be created:
Work History Record for the Order and Notification Combination
Suppose there is a Work History record for the Order and Notification combination, where the associated Technical Object is TURBINE, and the Work History record is also linked to the Equipment record TURBINE.
Note: The Equipment record TURBINE is created during the Order extraction process as a placeholder record. You would need to run the Equipment Adapter to populate the Equipment fields.
If the Notification contained items, a Work History Detail record would also be created to capture additional information about that Notification.
Work History Record for the Object List Item EQABC123
Suppose the Work History record for the object list item EQABC123, and that the Work History record is also linked to the Equipment record EQABC123.
Note: The Equipment record EQABC123 and the associated Functional Location record ABC-XYZ-DE-VW-123456 are created during the Order extraction process as placeholder records. You would need to run the Equipment Adapter and the Functional Location Adapter to populate the Equipment record and Functional Location record fields.
Suppose the following SAP Order exists, where the red outlines indicate that:
In addition, you can see from the Objects tab that there are no items on the object list:
If you were to extract this Order, the following Work History record would be created, with the following:
Note: The Equipment record V100 is created during the Order extraction process as a placeholder record. You would need to run the Equipment Adapter to populate the Equipment fields.
Suppose the following SAP Notification exists, where the red outlines indicate that:
If you were to extract this Notification, the Work History record would be created, with the following:
Note: The Functional Location record A1 is created during the Notification extraction process as a placeholder record. You would need to run the Functional Location Adapter to populate the Functional Location fields.
Suppose the following SAP Notification exists, where the red outlines indicate that:
If you were to extract this Notification, the following records would be created:
The Work History record, would be created with the following:
The Work History record is linked to the Functional Location record F1.
Note: The Functional Location record F1 is created during the Notification extraction process as a placeholder record. You would need to run the Functional Location Adapter to populate the Functional Location fields.
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