Ensure the Create EAM Notification field exists in the family of the necessary Recommendation record and that it also exists on the datasheet.
Ensure the EAM Notification Type field exists in the family of the necessary Recommendation record and on the datasheet as an enabled field. In the baseline database, Notification Type is already available in all baseline Recommendation families that exist for the purpose of using the SAP Adapters. It is not, however, included on any baseline datasheets or configured as an enabled field. The following instructions assume that an administrative user has enabled the field and added it to the datasheet.
Steps
Create a new General Recommendation record or access an existing Recommendation record.
Note: If you select an Equipment or Functional Location record that does not exist in SAP, after you save the record, an SAP Notification will be created in SAP but its Equipment or Functional Location field will be blank.
Select the Create EAM Notification? check box.
In the Notification Type box, specify the type of notification that you want to create.
Note: Unless otherwise configured, the default SAP Notification Type will be M1.
Select .
The record is saved.
Results
After you create a new Recommendation record, the adapter does the following:
Creates an SAP Notification in SAP.
Populates the Work Request Reference field with the ID of the corresponding SAP Notification.
Populates the Work Request Equipment field with the value in the Equipment field in the SAP Notification, as available.
Populates the Work Request Functional Location field with the value in the Functional Location field in the SAP Notification, as available.
After the Work Request Reference field is populated, the Create Work Request field is disabled.
Note: If a Notification could not be created, a message appears indicating the problem. In addition, you will be unable to save the Recommendation record until you clear the Create EAM Notification? check box.
