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Uninstall APM Connect

Before you can upgrade the APM Connect Base, you must uninstall your current version of APM Connect.

Steps

1. On the APM Connect server, access the Uninstall or Change a Program section of the Control Panel.
2. Select APMConnect 1.0.3, right-click, and then select Uninstall.

3. Access the Services section of the Control Panel (in the Administrative Tools section of System and Security) and stop the following services:

   • APM-CONTAINER
   • 7.0.57 APMConnect_Tomcat
4. Access the Uninstall or Change a Program section of the Control Panel again, select the Java programs (e.g., Java 1.7.71 and Java SE Development Kit 1.7.71), right-click, and then select Uninstall.

5. On the APM Connect server, locate the folder C:\APMConnect, and then delete it.

   Tip: If files are locked and prevent you from deleting this folder, you may need to restart the APM Connect server machine.

6. Access the DOS Command Prompt window, and run the following commands:

   • SC DELETE APM-CONTAINER
   • SC DELETE APMConnect_Tomcat

7. Restart the APM Connect server machine.

   APM Connect is uninstalled.

• Deploy Modules and Features
• GE Digital APM Installation and Upgrade

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