Configure GE Digital APM to Create Notifications from Recommendation Records

The SAP Interfaces feature allows you to create Recommendation records in GE Digital APM that will be used to create SAP Notifications automatically. For a Recommendation record to generate an SAP Notification automatically, the Create Work Request field must exist on the Recommendation datasheet. This field is available on the baseline datasheets for the baseline Recommendation families from which you are allowed to create SAP Notifications.

If you want to generate SAP Notifications from Recommendation records that belong to customer-defined subfamilies of the root Recommendation family, in addition to implementing the correct rules (for an example of the rules that you will need to implement, you can look at any active baseline Recommendation family), you will need to add the Create Work Request field to the desired datasheets for that family.

Hint: You can create multiple types of SAP Notifications (e.g., M1) from Recommendation records. By default, GE Digital APM creates M1 Notifications.

Steps

If you want to create different Notification types, you will need to:
1. Add the Notification Type field to the datasheet.
2. Configure the Notification Type field to accept values other than M1.
  
  Note: In the baseline SAP Interfaces product, this field is disabled. If desired, you could configure it to be enabled so that users can type a value directly in the Notification Type cell on the datasheet. You might also consider creating a Valid Values rule that provides a list of acceptable values so that users can select the desired value from the list.

What's Next?

Return to the workflow for the next step in the deployment process.