Customer Story Bar
Customer Information
Introduction
Company
ElectraLink
Industry
Electric Utilities
Products
GridOS Services, GridOS Data Fabric, GridOS Orchestration Software
Data, data everywhere
Customer Challenge
ElectraLink provides network communications and code governance services for the UK gas and electricity markets. Its Data Transfer Service (DTS) serves as a national data hub for all energy market participants in the UK. Through the DTS, ElectraLink has access to vast quantities of data. They realized this was an untapped and under-utilized resource. Properly harnessed, this data could prove a catalyst for innovation, helping utilities acquire and capitalize on key insights, reduce operational costs, and create new services for their customers.
Enter Utilihive
ElectraLink chose to pilot Utilihive for innovation. Utilihive integrated all relevant information received from participants in the UK energy market. This gave ElectraLink a “total process view” of data, presenting it through the solution’s role-based dashboard. The dashboard used its configurable smart visualizations to present insights to operators. Information that had been available all along suddenly became more actionable, thanks to Utilihive's ability to present it in a simple and intuitive format.

Benefits with Utilihive
Utilihive enabled ElectraLink to use the extensive, rich utility data it had been collecting for many years. By integrating that disparate data for easier analysis, ElectraLink achieved visibility of the entire UK energy market. The new insights ElectraLink gained helped its utility customers identify new opportunities to optimize grid operations and create new revenue streams for their businesses. Utilihive gave ElectraLink a platform for innovation.
About Utilihive
Utilihive is now part of GE Vernova. Its core data-integration capabilities have been incorporated into the GridOS Connect data integration engine.