Reservoir Solutions - Energy Storage Brochure

17 Reservoir Services GE’s service agreements are customized based on the customers’ requirements and can lower operating costs and mitigate operational and financial risks. GE’s services include: Planned Maintenance Routinely service equipment and keep the energy storage system online, resulting in superior fleet performance. Unplanned Maintenance Monitor, troubleshoot and inspect equipment, boosting uptime and lifecycle production. Parts Plans Provide full range of offerings to support preferred levels of service. Our forecasting capability, driven by fleet-wide parts consumption data configuration and management knowledge, can even help to predict what you may need. Remote Operations Center Provides continuous monitoring and diagnostics services 24 hours a day, 365 days a year. An on-site SCADA system enables continuous tracking of key operating parameters and detects abnormal conditions. GE technicians can then troubleshoot or reset the equipment remotely, in real-time. Performance Guarantee The specific performance criteria and duration of the performance guarantee will vary depending on your application, economic incentives, and requirements. Performance guarantees are only available to customers who maintain a contractual services agreement with GE and include: Availability Guarantee This guarantees that the battery energy storage solution will be available to charge or discharge electric energy at the nameplate power output and at the agreed-upon percentage of time. Capacity Guarantee The amount of energy that the battery is able to extract from and discharge to the grid can be guaranteed. Custom Metric Guarantee Some owners have unique measurements or metrics, such as the PJM fast response frequency regulation score. In such cases, GE works with you to assess the risks involved and define a guarantee structure that aligns the interests of both parties throughout the life of the asset. Availability Guarantee Capacity Guarantee Custom Metric Guarantee