Successful live remote training at Eroton Exploration and Production Company
Eroton training was hampered by limited travel and restricted personnel with little exposure to a new software platform – both at the site and in their operations office.
Overview
Eroton needed training to get their personnel competent in using their new GE Vernova Mark* VIe platform but could not travel to the Dubai Training Center.
The challenge
As part of a control system upgrade project, Eroton Exploration and Production Company in Nigeria was planning for GE Vernova to provide a Mark VIe operators and maintenance training session in March 2020. Due to state-mandated COVID-19 social distancing guidelines and travel restrictions, the planned in-person training needed to shift to an alternative arrangement that would still effectively train Eroton’s personnel.
The solution
Eroton had to work with restricted personnel, having limited exposure to the new platform – both at the site and in their operations office. The training team was able to provide live remote training with site-specific software customized to meet Eroton’s training needs.
Outcomes
Remote learning in ordinary and extraordinary times
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We were really impressed with the delivery of the remote training session during these unprecedented times. Our engineers and operators are more comfortable with the Mark VIe control systems and can work independently on the system with minimal intervention. We look forward to the intermediate and advanced training courses to get our engineers to become experts.
Customer feedback
As an important gas gathering station for the Nigerian oil and gas industry, Eroton requires highly competent personnel to ensure safe and optimum operation of their assets and was worried that lack of proper training of their site team would jeopardize their operation and safety during the COVID-19 lockdown.
GE Vernova’s training team provided live remote training with site-specific software customized to meet Eroton’s training needs. This training gives maintenance and operator teams three critical benefits:
- Plant or off-site personnel can attend the training in the same class, simultaneously, saving on travel expenses.
- Each participant has access to control a remote training human-machine interface (HMI) simulator. As the instructor oversaw all training participants from his office, he could provide timely feedback and guidance to participants as they practiced the different workshops.
- Enhanced class interaction using a mixture of audio and visual tools such as presentations, hands-on practice, and labs through remote training simulators, polling functions, whiteboard, and several other features that enhance collaboration between the instructor and students.
With the proper preparation, teamwork, and attention to Eroton’s needs, the training team successfully delivered the first live remote five-day class. Eroton appreciated the high-quality training in their survey comments.
*Trademark of GE Vernova and/or its affiliates
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